Powerful words to use
By Nancy Barry
Speaker and Author of When Reality Hits: What Employers Want Recent College Graduates to Know
These words are difficult for some people to say. A good apology should be offered quickly, and it should be genuine. Never underestimate the power of saying you are sorry.
“We’ll make it happen.”
You want to be known as someone who gets the job done, someone who makes life easier for the team. If you say, “We’ll make it happen,” or “Consider it done,” your colleagues and clients will love you.
“Please” and “Thank you.”
This sounds obvious, but so many people never say these powerful words. Somewhere along the way, we’ve gotten so busy that we forget to take the time to be courteous. Be the one who takes the time. Magical things can happen when you use simple words like “please” and “thank you.”
“I don’t know.”
Don’t be afraid to say, “I don’t know.” If you don’t know the answer, don’t try to fake it. No one expects you to know everything. If someone asks you a question you can’t answer, let him know you’ll get the information and get back to him. Then follow through in a timely manner.
“I need help.”
Asking for help is not a sign of weakness. You can’t do this thing called life all by yourself. There’s something inside us that says we need to prove to people we can do everything. Why?
If someone asks you to do something and you don’t know how, ask for guidance. Consider saying something like, “I’d be more than happy to do it, I just need some additional information.” If you’re working on a big project and need help to meet your deadline, ask for help. That’s what the team is there for. We’re all in this together.
~ Nancy Barry, Recent College Graduate Expert, Campus Calm