Think, think, think before you speak
By Nancy Barry
Speaker and Author of When Reality Hits: What Employers Want Recent College Graduates to Know
In college, your verbal communication style was probably fairly casual. When you start your career, you’ll want to be sure you’re communicating on a professional level. Be careful what you say. Words are powerful, and you can’t take them back. Take a moment to think about what you’re going to say before you open your mouth. Don’t blurt out your first thought, especially if you’re frustrated, confused, or unsure of the facts.
Sometimes fewer words are better. If you have a tendency to tell people how the clock is made when all they wanted was the time, consciously stop and think before you speak. For example, if you’re on the elevator and the president of your organization asks, “How was your weekend?” you may be tempted to tell him all about your weekend. But the most appropriate response would be, “Great. How was yours?”
If you’re tempted to say something negative about your company or one of your clients, resist the urge. You never know whom the person you’re talking to knows.
~ Nancy Barry, Recent College Graduate Expert, Campus Calm